Your tomedo®
partner for full service
and IT security.
As a tomedo® Basic Partner, we support your practice from Apple hardware to certified installation. We protect your patient data with IT security, all from a single source.
tomedo® is the Apple-native practice management software from zollsoft GmbH, developed by physicians.
Practice software is only as good as the IT it runs on. We make sure that hardware, network, tomedo® and interfaces work together and that your sensitive patient data is protected. A single partner is responsible for all of it.
Full service from a single source
native Apple environment
tomedo® support directly from us
built into every installation
Everything a tomedo®
Basic Partner delivers.
As a Basic Partner, we take care of the complete technical and organizational setup of your tomedo® practice. Because we come from IT security, security is part of the job.
Hardware & software delivery
Delivery and commissioning of your complete practice hardware: Macs, iPads, servers, printers, card terminals and peripherals.
IT network & operations
Setup, configuration and operation of your practice network, so that it runs reliably.
tomedo® server commissioning
Certified commissioning of the tomedo® server by staff trained and certified by zollsoft GmbH.
Client installation
Installation and setup of all tomedo® clients on Mac, iPad and iPhone, ready to use right away.
Basic setup of tomedo®
Together with you, we configure tomedo® to fit your practice workflows: calendar, forms, templates and workflows.
Interface setup
Connecting your practice systems: diagnostic and lab devices, GDT/HL7 interfaces and TI (telematics infrastructure) components.
First-level tomedo® support
Personal first-level support with a dedicated contact person for your questions in day-to-day practice.
SinCera Plus: IT security included
What sets us apart from other partners: we harden and test your practice IT. Security costs nothing extra with us, it is standard.
Most partners install software.
We take care of your entire practice IT.
Including the question of who else might have access to it.
SinCera comes from IT security: penetration testing, KRITIS (critical infrastructure), healthcare IT. We bring this experience to every tomedo® installation. Your patient data should not only be available, but also protected.
TI & network security
Segmentation, firewalling and hardening of your practice network, plus a secure connection of the telematics infrastructure and all devices.
Penetration testing
We test your practice IT using the methods of real attackers, before someone else does. Afterwards you know your vulnerabilities.
Backup & ransomware protection
Regular, tested backups and well-designed recovery plans. In an emergency, your practice stays operational.
Data protection & GDPR
Legally compliant handling of patient data, from the permission structure to a documented, auditable configuration.
Full service from
consultation to operation.
One contact for the entire process. You do not have to coordinate between hardware dealer, software partner and IT service provider.
1. Consultation and analysis
We get to know your practice, your workflows and your existing IT.
2. Hardware and network
Delivery, setup and commissioning of Apple hardware, server and network.
3. tomedo® and interfaces
Installation, basic setup, data migration and connection of your devices.
4. Security and support
Hardening, security check and personal first-level support during ongoing operations.
Why SinCera?
Full service from a single source
Hardware, network, tomedo® and security with one contact.
Rooted in IT security
That is why protecting your patient data is always part of our work.
NRW · Hesse · Rhineland-Palatinate
On site in person in North Rhine-Westphalia, Hesse and Rhineland-Palatinate, available to your practice throughout Germany.
Healthcare focus
We understand practice workflows, interfaces and the requirements of the healthcare sector.
tomedo® secure
in your practice.
Let's talk about your practice, whether it's a new setup, a switch from another system, or the question of how secure your existing IT really is.
Book a meetingtomedo® is a registered trademark of zollsoft GmbH. SinCera Tech GmbH is an independent tomedo® partner.