Cybersecurity Incident Response
We support you in dealing with a cybersecurity incident and strengthening your cybersecurity
What is Cybersecurity Incident Response?
Cybersecurity incident response is the professional handling of cybersecurity incidents. In addition to removing the attackers from your systems, this includes professional communication and the implementation of security measures to prevent new attacks.
Why is a professional cybersecurity incident response important for your company?
Most companies have to respond to a cybersecurity incident for the first time. The situation is critical, there is time pressure and many steps involving third parties need to be carried out in the right order.
An experienced and professional cybersecurity incident response supports you in minimising your damage and the damage to third parties and in maintaining the trust of your customers and partners in your company.
Our approach to cybersecurity incident response
Our team of experienced security experts supports you in professional cybersecurity incident response. We use our tried-and-tested procedures and extensive experience in dealing with cybersecurity incidents to get you back to normal operations as quickly as possible.
Manage cybersecurity incidents confidently, professionally and effectively with our support
Cybersecurity Incident Response
When a cybersecurity incident occurs, the situation often becomes hectic and nerves are frayed.
Our experienced security experts
support you in professionally managing the incident and strengthening your cybersecurity as part of the cybersecurity incident response.
The most important principle in cybersecurity incident response is: "Keep calm"
The cybersecurity incident response process in five steps
Communication during the process
Detection and reporting
Our process begins with the detection of a security incident. This can be done by our monitoring systems or by a notification from you.
Initial analysis and intruder removal
We analyse logs and systems to determine the scope of the incident and identify the intruder. Our main goal in this phase is to remove the intruder from your systems as quickly as possible.
In-depth analysis and security gap eliminationServices We Provide
After the intruder has been removed, we carry out a more in-depth analysis. We investigate how the intruder gained access to your systems and what vulnerabilities they exploited. We work to close these gaps and prevent similar attacks in the future.
Reporting and compliance
We support you in preparing reports for government bodies such as data protection supervisory authorities or public prosecutors. We ensure that all necessary information is correct and complete in order to fulfil compliance requirements.
Recovery and prevention
Finally, we support you in resuming normal operations and implementing additional security measures. Our aim is to make your systems more resistant to future attacks and minimise the impact of possible future incidents.
Throughout the entire process, it is important to communicate confidently with all stakeholders, for example: Employees, business partners, your cyber insurance company, customers, supervisory authorities (BSI) and law enforcement authorities (police, public prosecutor's office).
Prompt and professional communication is just as important as the technical countermeasures to rectify the problem and may even be required by law.
For example, your business partners must be informed at an early stage of how their systems are affected so that they can analyse and protect their own systems at an early stage. Another example could be your customers, who are now themselves affected as they are dependent on your services or are threatened with production downtime due to an interrupted supply chain.
Our security experts support you in creating transparency and minimising the damage.
Important security-related topics
Stay informed & secure!
You know very well that ignorance is no defence against harm. They also know that cybercrime and cyber security are very fast-moving topics. That's why information straight from the experts is priceless.